Effective date: July 18, 2026
Last updated: July 18, 2026
The C Suite is an Ontario based creative and operational studio. We respect your privacy and are committed to handling personal information responsibly.
This policy explains what personal information we collect, why we collect it, how we use and protect it, when it may be disclosed, how long we keep it and the choices available to you.
1. Accountability
The C Suite is responsible for personal information under its control. Questions, requests or concerns may be sent to hello@thecsuites.ca.
2. Personal information we collect
We limit collection to information reasonably needed for the purposes described in this policy. This may include your name, business name, email address, selected service, inquiry details, communications, project records and materials required to deliver an agreed service.
Please do not submit sensitive personal information or project files through the public contact form. An appropriate sharing method can be arranged after your inquiry is reviewed.
3. How we collect information
Information may be collected directly from you, from a person you authorize, from service providers that support our operations or from public business sources where permitted and reasonably required.
4. Why we use personal information
We use information to respond to inquiries, understand your needs, prepare estimates and proposals, deliver agreed services, manage communications and records, maintain security, prevent misuse and meet contractual or legal obligations.
Contact form information is not used for promotional email unless you make a separate choice to receive it.
5. Consent and your choices
Consent may be provided through a website form, project approval, written instructions or another clear action. You may withdraw consent for future use by contacting us, subject to active project, contractual and legal recordkeeping requirements.
6. Project files and OneDrive
After a project is confirmed, Microsoft OneDrive for Business may be used to receive and manage required materials. File request links are intended only for the identified recipient and project. Highly sensitive information should only be shared through a method agreed with us in advance.
7. Service providers and processing
We may use Netlify for website services and Microsoft 365 and OneDrive for email, communications, file storage and collaboration. Providers may process information in Canada, the United States or other jurisdictions where local laws may apply.
8. When we disclose information
We do not sell or rent personal information. Limited information may be shared with service providers, authorized collaborators, professional advisers or lawful authorities when reasonably required and permitted by law.
9. Retention and deletion
Information is kept only as long as reasonably necessary for its purpose and for contractual, accounting, security, dispute and legal requirements. You may request deletion of information that is no longer needed or required to be retained.
10. Safeguards
We use administrative, technical and organizational safeguards appropriate to the information, including access controls, limited permissions, secure service providers and project specific sharing methods.
11. Cookies and similar technologies
The website and hosting infrastructure may use technologies necessary for security, forms, traffic management and reliable operation. The C Suite does not currently use behavioural advertising or sell information for advertising.
12. Access, correction and privacy requests
You may request access, correction, withdrawal of consent, deletion where appropriate or information about how your personal information has been handled. Email hello@thecsuites.ca with the subject Privacy Request.
13. Accuracy
We take reasonable steps to keep information accurate and complete for the purposes for which it is used. Please contact us if your information changes or appears incorrect.
14. Other websites and services
Links to other websites are governed by their own privacy practices. The C Suite is not responsible for how those organizations collect, use or protect information.
15. Children and minors
Our website and services are intended for businesses and adult clients. We do not knowingly collect personal information from children through the website.
16. Changes to this policy
This policy may be updated when our services, technology, providers or legal obligations change. The current version will be posted here with its effective or updated date.
17. Contact us
Privacy Contact, The C Suite
Ontario, Canada
hello@thecsuites.ca